MyPathway: enabling rapid delivery of over 500,000 health messages and support to NHS patients via digital communications.
Since launch in autumn 2017, MyPathway has processed over 2,500,000 outputs and delivered over 500,000 health and care communications to NHS patients who are using the MyPathway app.
The communications include referral and appointment information, healthcare questionnaires, service information messages, signposting to support resources, and self-management goal reminders.
Since the COVID-19 lockdown, MyPathway has enabled NHS services to deliver health messaging and support to patients.
Orthopaedic patients at Sheffield Teaching Hospitals were sent information explaining about changes to the service and the importance of attending any fracture or wound dressing appointments to prevent additional health risks. The hospitals rheumatological patients who were taking medication which suppresses the immune system were sent an advice document via MyPathway. The document contained information on the measures all patients should take to protect themselves from the virus and listed relevant medications which potentially made the patient more at risk.
In collaboration with Sheffield Institute for Translational Neuroscience, we have recently launched a MyPathway programme to enable clinicians and carers to deliver support and clinical care virtually to patients with Motor Neurone Disease (MND). Via MyPathway, patients are sent weekly clinical questionnaires to complete. Clinicians can then view the patient’s responses remotely in the clinical portal enabling them to closely monitor the patient’s health. Clinicians can also send reassuring messages, advice and allocate relevant resources from a central MND resource library within the portal.
More information on MyPathway and how we are supporting the COVID-19 outbreak can found here