Five things we have learnt from COVID-19 that can help us design new services in a different way – starting with Long COVID

Long COVID is an unpredictable and extremely disruptive and challenging condition which can bring severe ongoing discomfort and difficulty for its sufferers. Early indications suggest it is hard to predict which people go on from experiencing COVID-19 to have this condition on a chronic basis but as our understanding of the problem grows it is…

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Who has suffered most through COVID-19?

We cannot deny that the past year has been a challenge for the whole world, whether you were infected with coronavirus, you lost loved ones, you lost your job, or your health suffered because of the virus, everyone has felt the impact of COVID-19. However, it is apparent that there are disproportionally impacted groups that…

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The Future of Waiting List Management

When Boris Johnson became Prime Minister in July 2019, one of his first promises was to sort out waiting times in the NHS, ‘My job is to make sure you don’t have to wait 3 weeks to see your GP.’ However, the Prime Minister at this time could not have predicted the pandemic and what…

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Clinical Validation of Surgical Waiting Lists

Elective surgeries have been postponed during the pandemic, due to resources being relocated to other areas. If a patient does not receive the surgery they require, the detrimental effects on that patient can be life threatening and therefore the need to revalidate surgical waiting lists, ensuring priority cases are identified, is crucial. In April 2020, there were…

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Managing the Waiting List Backlog

In March 2020, as cases of coronavirus surged in the UK, NHS England & Improvement and the Government, prioritised the treatment of individuals showing COVID-19 symptoms. The NHS focused their efforts on ensuring that everybody who needed coronavirus emergency care was able to get it. Services had to postpone, cancel or otherwise alter the delivery of their patient’s appointments…

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